An Empirical Study of the Acceptance and Use of Knowledge Management Systems in Taiwanese Insurance Industry

MUIR > Seminar > 2011 International Conference on Management Learning and Business Technology Education > Item 987654321/1035

Please use this identifier to cite or link to this item: http://ir.meiho.edu.tw/ir/handle/987654321/1035

Title:	An Empirical Study of the Acceptance and Use of Knowledge Management Systems in Taiwanese Insurance Industry
Authors:	Chih-Yao Wang;Jung-Chi Pai
Contributors:	Graduate Institute of Business Management in Service Industry, Takming University of Science and Technology, Taiwan;Dept. of Business Administration, Takming University of Science and Technology, Taiwan Email of Contact Author: [email protected]
Keywords:	Knowledge management systems;Unified theory of acceptance and use (UTAUT);Insurance industry
Date:	2011-04
Issue Date:	2011-07-06T03:07:20Z (UTC)
Abstract:	The main purpose of this study is to explore the acceptance and use of knowledge management systems by survey method. Furthermore, the proposed research model is built on the basis of unified theory of acceptance and use (UTAUT). Data has collected by a questionnaire survey sent to the employees of insurance industry who have the experiences in using knowledge management systems in Taiwan. The implications of the findings for practice are discussed. Moreover, this study will provide a valuable reference for business managers who are initiating or conducting the implementation of knowledge management systems in the knowledge-based economy era, and for researchers interested in the acceptance and use of e-business applications.
Appears in Collections:	[Seminar] 2011 International Conference on Management Learning and Business Technology Education

Files in This Item:

File	Description	Size	Format
081-Full Paper.pdf	An Empirical Study of the Acceptance and Use of Knowledge Management Systems in Taiwanese Insurance Industry	158Kb	Adobe PDF	1622	View/Open