Depth interviews applied to the dispatched workforce system of H Company were used in this research based on the research method of Case Study. The research aimed at exploring the practical benefits of increased workforce flexibility related to reduce cost by the application of dispatched workforce. According to the analysis of the case interview, recommendations are provided for the client company, dispatching agency, and dispatched personnel. Based on the analysis, some of the findings are summarized as follows:
1. The application of workforce flexibility can certainly reduce personnel cost.
2. The application of functional flexibility of dispatched personnel is better than the others and can reduce cost.
3. Employing dispatched personnel can reduce the cost of material, expense and time of education and training.
Depend on research results above, three recommendations are provided for the related enterprises as reference.
