ORGANIZATIONAL INNOVATION INTO PROCESSREENGINEERING: A CASE STUDY OF APRACTICAL TRAINING HOTEL

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题名:	ORGANIZATIONAL INNOVATION INTO PROCESSREENGINEERING: A CASE STUDY OF APRACTICAL TRAINING HOTEL
作者:	Wei-Shuo Lo
贡献者:	Wei-Shuo Lo
关键词:	Case study;Hotel;Innovation;Organization;Process reengineering
日期:	2017-10-30
上传时间:	2017-10-31T07:00:07Z (UTC)
摘要:	The paper aims to explore how innovation could be applying into process reengineering in organization of high school. Organizational innovation usually includes change within some complex processes. Those of processes are also throughout organization different functions such as R&D, purchasing, manufacturing, assembling, quality, delivering, financial and marketing. The managers or leaders have to control those processes what they need, or what they do not need. That is about an organization how to applying the concept of innovation and reengineering into the organizational management. The paper is using a real case of practical training hotel which belongs to an Industrial & Commercial Vocational High School in Taiwan. Through a qualitative approach of participant observation, we find the results are organizational innovation should consider about the people (workers or employee) how to manage process actively, as well as using suitable information technology (IT) within management of process. And then make people, process, and information technology work together under applying innovation.
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